Please open up your carpet and inspect it right away. Then re-roll it or store it flat in a warm dry place to help ease out any creases that may have formed in shipping. These are generally minor and not a cause for concern. If you do notice a problem with your new carpet, please give us a call right away at 888-283-0704 so we can help you. Please note that we cannot accept carpet that has been cut or glued for returns.