We are a third generation family business, and some of our customers are third generation too. We know the business and care about our customers. We have the contacts and the expertise to choose the best quality and most reliable manufacturers. We also have our own warehouse, so we can control our own product choices and shorten shipping times. Vendor relationships are important to us – we maintain personal contact with them so we can always ask questions, provide feedback, and pick up new information and expertise. We pick our vendors based on their reputation, not their drop ship programs!