Returns
Our Policy
Should you choose to return your marine grade carpet for any reason, your boat carpet can be returned within 30 days for a refund. Contact us first at 888- 283-0704 and let us know if you decide to return your carpet. You are responsible for the shipping back to our warehouse in Detroit.
Return exclusions are: carpet that has been cut or otherwise modified from original condition or carpet that has been glued.
If exact color or texture match is important, we suggest that you request boat carpet samples. Sometimes it is hard to determine exact marine grade carpet color on a computer screen. Having a sample can help you avoid incurring potential return shipping expenses. We would be glad to help you choose the right carpet for your boat. We have years of experience helping customers decide on color, style and type. If you are uncertain at all about which carpet to order, please give us a call. We would be glad to help you.
Please open up your carpet immediately when you receive it and inspect it thoroughly for any possible defects or errors and let us know as soon as you can if there is an issue so we can get the right carpet out to you quickly. After you review your purchase, either roll it up or lay it flat in a warm area until you are ready to get started.
